Terms and Conditions
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RAM BY COMPUTER
RAM BY TECHNOLOGY
USB DRIVES & FLASH MEMORY
DIGITAL AUDIO RECORDING
DRIVES & ENCLOSURES
RAID & NAS STORAGE
BATTERIES & POWER
ORDER FORMS & POLICIES
NEW PRODUCTS & SPECIALS
ARTICLES & F.A.Q.s
BRANDS WE CARRY
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Terms and Conditions of computer support / service work
Between CanadaRAM Ltd. or its parent company Quill Services Ltd. (The Consultant) and _________________________ (The Client)
The Consultant will use its best efforts to resolve customers technical problems in a professional, reasonable and timely manner, taking into consideration the circumstances and nature of the technical problems and best practices of the industry. Response times may be delayed due to research and inquiries, as may be necessary. The Consultant does not assure that every request for technical support will be resolved. The Consultant consultations constitute only advice and suggestions. Technical problems may be a result of software or hardware failure, corruption or user error and may not be correctable.
The Consultant reserves the right to refrain from providing any or all services ordered and refund the Client’s payment, wholly or in part, if minimum system requirements are not met or if technical conditions or customer requirements are unusual, extensive, or beyond the scope of this service agreement as reasonably determined by The Consultant.
THE CLIENT’S RESPONSIBILITY
You understand and agree that prior to contacting or allowing the Consultant to perform diagnostic repair or other services on the Client’s computer, it is the Client’s responsibility to back-up the data, software, information or other files stored on the Client’s computer disks and/or drives. You acknowledge and agree that The Consultant shall not be responsible under any circumstance for any loss or corruption of data and/or software.
You agree to pay fees in accordance with The Consultant’s rates and policies.
LIMITATION OF REMEDY
The Consultant will not be held responsible for any problems arising from third party software installed on the Client’s computer by our technicians, you, or other third party.
The Consultant will not be held liable for lost data due to hardware failure, virus, spyware, corruption or any other situation. If any problems with third party software or hardware arise, it is the Client’s responsibly to obtain support from the manufacturer of the product at fault or contract with the Consultant to do so on the Client’s behalf, chargeable at the hourly rate.
Under no circumstances shall The Consultant be liable to you or any other person for any damages, including without limitation any indirect, incidental, special or consequential damages, expenses costs, profits, lost savings or earnings, lost or corrupted data, or other liability arising out of or related to the services provided by The Consultant or out of the installation, de-installation, use of, or inability to use the Client’s computer equipment, hardware, peripherals, or the network as a result of the services provided hereunder.
The Consultant shall not be liable for any failure or delay in performance due to any cause beyond its control. If The Consultant’s ability to render services is impaired by the Client’s failure to cooperate or circumstances beyond the control of The Consultant, The Consultant may choose not to provide services.
LIMITATION OF LIABILITY & RELEASE
By signing our form, you will agree to release and hold harmless The Consultant from and against any loss, liability, or damage, including without limitation, any indirect, incidental, special or consequential damages, expense, costs, profits, lost savings or earnings or liability that you, the owner, or lessee may suffer arising out of, or related to, the services provided by The Consultant. This includes but is not limited to data loss or lack of function in any component or element of the Client’s computer system and/or peripherals as a result of The Consultant’s actions or the actions of its agents, partners, and/or third-party service providers.
All services shall be guaranteed for thirty (30) days, however if the issue resurfaces and is discovered by The Consultant to have been caused by negligence or misuse on behalf or the customer or other third party, The Consultant shall not be held responsible, and the foregoing guaranty will be nullified. You agree that The Consultant’s total liability for damages related to its provision of services is limited to the total amount you pay for such services, and you release The Consultant from liability for any indirect, incidental, special, or consequential damages.
THE CONSULTANT IS NOT LIABLE FOR LOSS, ALTERATION, OR CORRUPTION OF ANY DATA OR FOR THE CLIENT’S INABILITY TO USE THE CLIENT’S COMPUTER EQUIPMENT OR OTHER PRODUCT.
Email
your inquiry
Use our online shopping cart by clicking the ADD buttons
or
use our MANUAL
ORDER FORM
or FAX Orderform to (250) 385-6267
or
call Tollfree 877-320-0225
Request a quote with our Quote Request Form.
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Shipping & handling:
Please ADD your products to the shopping cart in order to view shipping price estimates based on your location and items purchased.
For special orders, volume purchases, PayPal, Interac or cheque payment, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us or fill out our manual order form
Prices: are in Canadian Dollars, and
are subject to change without notice. please Email to
confirm price before ordering. GST is extra in Canada, HST in BC, NB, NS, NF and ON.
Use our online shopping cart, email
your order,
fax to (250) 385-6267,
use our encrypted Secure
Manual Web Order Form
Or phone us at
(250) 382-6227
Tollfree
(877) 320-0225
Please note that we are in the
Pacific time zone. We can often answer you faster by email than by phone.
Kindly leave a voicemail if we are on the phone with other customers.
terms
Make sure to include the make and
model of your machine, your full shippping address, phone
number, correct email address, the number, expiry date and
name on your credit card plus the card billing address and phone
if different from shipping address. Payment accepted by VISA or Mastercard or
Canadian bank Interac Email Transfer. It must
be your credit
card and the card billing address and shipping addresses must
match.
For
your
protection,
we may
ask for additional proof of ID to be faxed. Third party
address shipments require faxed confirmation. Contact us for PayPal payment options,
can be shipped to verified address only.
Gov't, Education
and Corporate PO's accepted on prior approval of
credit only. Download
the Credit Application form and fax to (250) 385-6267
Shipping is via Xpress Post, Expedited Parcel, FedEx or Purolator at
our choice. No PO Boxes for Purolator or FedEx. Please ensure
that there is someone at the address during business hours
to sign for the package. We do not guarantee delivery time. Shipping
time and cost may be higher in NT, NU, YT or remote
areas as defined by the courier. An invoice copy will be sent by email.
Shipping is at buyer's risk, Shipping insurance is
1.5% extra on the goods value or by quote - if declined, the buyer assumes all risk of loss or damage. Signature is required for insured parcels.
Installation: Goods are sold under the assumption that you have experience
installing. Installation instructions
for your specific machine are not included. Refer to your owner's manual
or manufacturer's Web site. If you are not confident, please take your machine to a technician for installation. We are not responsible for any damage occuring during or after installation of purchased products, nor for any incidental or consequential damage or data loss arising from installation or use of purchased products.
Outside of Canada or the USA? We generally sell
to North American addresses only. Please Email for shipping costs.
Due to excessive fraud, we do not respond to any commuications
from: Indonesia, Malaysia, Uzbekistan, Belarus, Nigeria and
certain other countries.
Warranty: We only sell new,
fully warranteed premium quality goods. We do not
take trade-ins of used memory. Full manufacturers' warranty
terms apply. Customer is responsible for warranty replacement shipping. Returns by prior approval only, shipping
is not refundable, restocking
charge may apply on non-defective returns. Warranty
replacement only, no return for refund on: Kingston memory, special
order goods or software. Read the Terms and conditions of
sale. |
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    email first for PayPal options
CanadaRAM introduces a new concept to the memory industry: Expert, Personal Service. We commit to replying to you within hours, with a recommendation for
the right memory and storage products, and we'll offer choices of
brands that give you
the best value. Email us!. We ship directly to your door & back it up with the industry's
best warranty. We make it easy for you.
How do you know you are getting the right memory?
With the CanadaRAM 7 point protection plan you can be certain.
We feature Kingston, Crucial, Certified,
NuImpact, Samsung, Techworks, Buffalo, Transcend and Corsair memory. We also offer guaranteed
generic RAM - please Email for
a quote.
CanadaRAM
is 100% Canadian owned and operated
We only sell new, fully warranted premium-quality
RAM that meet JEDEC specifications plus are tested and guaranteed compatible with your computer. Full
RAM manufacturers' warranty terms apply. We do not sell used memory, "pulls",
remanufactured modules, "B" stock or rejects. See our Terms
& conditions of sale and Shipping policies.
Availability and
price can change without notice. Email for
up to date prices.
US Customers: Certified brand RAM US orders
are shipped from NH, no Canadian taxes.
All brand names, model names and logos are trademarks of the respective companies and are used for identification purposes of compatible third party parts only. |
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| Mac & PowerBook
RAM |
PC
RAM - Intel/AMD Desktop - Laptop |
Apple Macintosh
MacPro, MacBook Pro, iMac Core2Duo, Mini intel Core Solo/Duo, Power Macintosh
G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, PowerBook G3, iBook
G3, iBook G4, iMac, eMac, Mini, Xserve, PowerMacs 4400 - 9600, PowerBook, 680x0
Macs, Quadra, Centris, Performa
Musical
Instrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades
Music & Audio
Hardware
MIDI & Digital audio interfaces, mixers, keyboards, effects,
Alesis, E-Mu, Edirol, M-Audio, Evolution
Hard drives
Desktop, Server and Notebook Hard drives, Enclosures, SSD, RAID, NAS
Batteries & Power
Notebook & laptop batteries, AC adaptors & automobile adaptors,
Motherboard CMOS & PRAM lithium & alkaline batteries, NiMH
rechargeable AA, iPod batteries |
Desktops & Servers: Abit, Acer, Albatron, Asus, Dell Dimension,
Optiplex, Precision, PowerEdge, Elite, EMachines, Gateway, Gigabyte, Hewlett-Packard
Compaq Presario, Deskpro,
Pavilion, IBM Lenovo Aptiva,
NetVista Intellistation, MSI, Shuttle, Sony, Soyo, Touch, many
others.
Notebooks & Laptops: Compaq Armada,
Presario, Dell Inspiron,
Latitude, Eurocom, Fujitsu Lifebook, HP OmniBook,
Pavilion, IBM-Lenovo Thinkpad, Panasonic Toughbook, Toshiba Portege,
Tecra, Satellite, Qosmio, NEC Versa, Sony Vaio, many
others
Digital
Camera Flash memory cards
CompactFlash CF Cards, SmartMedia SM
cards, MultiMedia
Cards (MMC & RMMC) Secure Digital (SD), MiniSD, MicroSD, MemoryStick, MemoryStick
Duo, Pro, MagicGate, Transflash, XD Picture card, ATA Flash,
USB Card readers. For Agfa, Canon, Casio, Epson,
Fuji,
H-P,
Kodak, Nikon,
Olympus,
Ricoh, Sony,
many other brands.
Laser
Printer Memory
Apple, Hewlett-Packard, Xerox/Tektronix, Okidata,
Canon, Samsung, Brother printers |
© 1997-2010 CanadaRAM Ltd. 488F Bay St.,
Victoria BC Canada V8T 5H2. Google Map
A Quill Services Ltd. company, Established 1988, Member, Better Business
Bureau of Vancouver Island
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